F&B Service Guest Experience Training Program

This Program will allow you to understand all essential services performed by F&B Service staff and be able to while delivering these services – professionally and consistently, to achieve world-class guest experiences.

WHAT YOU WILL LEARN

  • The Excellence of F&B Service

  • Tea, Coffee, and Non-Alcoholic Beverages Course

  • 5-Star Customer Service

  • Verbal and Non-verbal communication for F&B Service staff

  • The Basics of Food Hygiene for F&B Service

  • F&B Service – Sales Techniques