Swiss Professional Programs in Rooms

Be well-equipped to deliver superior guest satisfaction whether at front of house or behind the scenes.

WHAT YOU WILL LEARN

• The Art of Butler Service

• Laundry Operations

• Housekeeping Operations 

• Rooms Sales & Marketing

• People Training & Development

• Purchasing & Inventory Systems

• Goods Management & Environmental Policies

• F&B Service and Customer Service Excellence

• IT Fundamentals

• Communication Skills

• Business English

• Applied Mathematics